How to Cancel Slack
in 2026
Downgrade your Slack workspace to the free plan — message history is retained.
Before you cancel: Slack does not offer refunds for subscriptions.
How to Cancel Slack on Web (Recommended)
Cancelling via the website is the most reliable method and works for all subscription types.
Open your Slack workspace in a browser.
Click your workspace name in the top-left.
Go to "Settings & administration" > "Billing".
Click "Downgrade" to move to the free plan.
Confirm downgrade.
How to Cancel Slack on iPhone / iPad
Slack billing can only be managed via the web, not the mobile app.
How to Cancel Slack on Android
Slack billing can only be managed via the web, not the mobile app.
Pro Tips Before You Cancel
- →Slack Free preserves 90 days of message history. Paid plans have unlimited history. Plan your transition carefully.
Still Can't Cancel? Here's What to Do
Contact Slack Support
Search "Slack cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
If you cannot cancel through the service, call your bank or credit card provider and ask them to block future charges. Most banks can also initiate a chargeback for unauthorized recurring charges.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Slack → Cancel.
Frequently Asked Questions
What happens to message history when I downgrade Slack?
Slack Free shows only the last 90 days of messages. Older messages are not deleted but become invisible unless you upgrade again.
Cancelled Slack? You probably have more.
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