How to Cancel Dropbox
in 2026
Cancel Dropbox and revert to the 2GB free plan — files remain accessible.
Before you cancel: Dropbox does not offer refunds for annual plans cancelled mid-period.
How to Cancel Dropbox on Web (Recommended)
Cancelling via the website is the most reliable method and works for all subscription types.
Go to dropbox.com and sign in.
Click your avatar in the top-right > "Settings".
Click the "Plan" tab.
Click "Cancel plan" and follow the steps.
How to Cancel Dropbox on iPhone / iPad
Dropbox plans must be cancelled via the website, not the iOS app.
How to Cancel Dropbox on Android
Dropbox plans must be cancelled via the website, not the Android app.
Pro Tips Before You Cancel
- →After cancellation, your account reverts to Dropbox Basic (2GB). Download files over that limit first.
Still Can't Cancel? Here's What to Do
Contact Dropbox Support
Search "Dropbox cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
If you cannot cancel through the service, call your bank or credit card provider and ask them to block future charges. Most banks can also initiate a chargeback for unauthorized recurring charges.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Dropbox → Cancel.
Frequently Asked Questions
What happens to my files when I cancel Dropbox Plus?
Your files stay in Dropbox but your storage limit reverts to 2GB. Files exceeding 2GB become read-only until you delete enough to get under the limit.
Cancelled Dropbox? You probably have more.
The average person pays for 12+ subscriptions. See yours in one place.