How to Cancel Microsoft 365
in 2026
Cancel Microsoft 365 and keep your files — access continues until period ends.
Before you cancel: Microsoft offers prorated refunds within 30 days of purchase or annual renewal.
How to Cancel Microsoft 365 on Web (Recommended)
Cancelling via the website is the most reliable method and works for all subscription types.
Go to account.microsoft.com and sign in.
Click "Services & subscriptions".
Find Microsoft 365 and click "Manage".
Click "Cancel" and follow the cancellation flow.
Confirm your cancellation.
How to Cancel Microsoft 365 on iPhone / iPad
iPhone Settings > Apple ID > Subscriptions > Microsoft 365. Cancel.
How to Cancel Microsoft 365 on Android
Google Play > Subscriptions > Microsoft 365. Cancel.
Pro Tips Before You Cancel
- →After cancellation, OneDrive storage reverts to 5GB free. Download files above that limit before period ends.
- →Office apps (Word, Excel, PowerPoint) switch to read-only mode after subscription ends.
- →Microsoft 365 Family subscribers: cancelling the organiser cancels for all members.
Still Can't Cancel? Here's What to Do
Contact Microsoft 365 Support
Search "Microsoft 365 cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
If you cannot cancel through the service, call your bank or credit card provider and ask them to block future charges. Most banks can also initiate a chargeback for unauthorized recurring charges.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Microsoft 365 → Cancel.
Frequently Asked Questions
Will I lose my Word and Excel files if I cancel Microsoft 365?
No. Your files stored locally on your computer are safe. Files exclusively in OneDrive may become inaccessible if you exceed the 5GB free tier.
Can I still use Office apps after cancelling?
Apps like Word and Excel switch to read-only mode. You can view but not edit documents without a subscription.
Is there a free Microsoft 365 option?
Yes. Microsoft 365 Online (Word, Excel, PowerPoint in browser) is free at office.com with a Microsoft account, with limitations.
Cancelled Microsoft 365? You probably have more.
The average person pays for 12+ subscriptions. See yours in one place.