Privacy Policy

1. Data Controller

HowToCancel.eu is operated by Innopulse Consulting GmbH, Gotthardstrasse 30, 6300 Zug, Switzerland. Contact: info@innopulse.io.

2. Data We Collect

We collect the following data when you use HowToCancel.eu:

Analytics data (with consent): With your cookie consent, we use Google Analytics 4 to collect anonymised usage data including pages visited, session duration, browser type and country. IP addresses are anonymised. This data is used solely to improve the website.

No account creation: We do not require registration or account creation. We do not collect names, email addresses or personal information unless you contact us voluntarily.

Contact: If you email us at info@innopulse.io, we store your email and message content to respond to your enquiry.

3. Cookies

We use Cookiebot to manage cookie consent on this website. A full list of cookies in use is available via the Cookiebot consent banner. We use strictly necessary cookies for website function and, with your consent, analytics cookies for Google Analytics 4.

4. Legal Basis for Processing (GDPR)

Analytics processing is conducted under your explicit consent (Art. 6(1)(a) GDPR). If you withdraw consent, analytics processing stops immediately. Contact handling is based on legitimate interests (Art. 6(1)(f) GDPR).

5. Data Sharing

We do not sell your personal data. Analytics data is processed by Google LLC under their DPA. We do not share data with other third parties except where required by law.

6. Data Retention

Analytics data is retained for 14 months in Google Analytics. Contact enquiry emails are retained for 2 years and then deleted.

7. Your Rights (GDPR)

Under the GDPR, you have the right to: access your personal data, rectify incorrect data, erase your data ("right to be forgotten"), restrict processing, data portability, and to object to processing. To exercise these rights, contact info@innopulse.io.

8. Third-Party Links

This website contains links to third-party websites (e.g., SubTracker.io, Netflix, Spotify). We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy. The current version is always available at howtocancel.eu/privacy-policy with the last-updated date.

10. Contact & Complaints

For privacy questions, contact: info@innopulse.io. You have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU supervisory authority.