How to Cancel Mailchimp
in 2026
Downgrade Mailchimp to the generous free plan — up to 1,000 email sends/month.
Before you cancel: Mailchimp does not issue refunds.
How to Cancel Mailchimp on Web (Recommended)
Cancelling via the website is the most reliable method and works for all subscription types.
Log in to mailchimp.com.
Click your account name > "Account & Billing".
Click "Billing" > "Change Plan".
Select "Free" and confirm.
How to Cancel Mailchimp on iPhone / iPad
Mailchimp must be managed via the website.
How to Cancel Mailchimp on Android
Mailchimp must be managed via the website.
Pro Tips Before You Cancel
- →Mailchimp Free allows up to 500 contacts and 1,000 emails/month — sufficient for small newsletters.
Still Can't Cancel? Here's What to Do
Contact Mailchimp Support
Search "Mailchimp cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
If you cannot cancel through the service, call your bank or credit card provider and ask them to block future charges. Most banks can also initiate a chargeback for unauthorized recurring charges.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Mailchimp → Cancel.
Frequently Asked Questions
Can I fully delete my Mailchimp account?
Yes. Go to Account > Account Settings > Pause or Delete Account > Delete This Account. This is separate from downgrading.
Cancelled Mailchimp? You probably have more.
The average person pays for 12+ subscriptions. See yours in one place.