How to Cancel Noom
in 2026
Cancel Noom — call or chat support, then confirm via email. No self-serve option.
Before you cancel: Noom offers refunds within 14 days of purchase. Auto-renewed charges may be refunded within 30 days if you contact support promptly.
First: how are you billed for Noom?
This decides where you cancel, and getting it wrong is the usual reason a cancellation appears impossible. If you subscribed inside an app on your phone, the payment is handled by Apple or Google — and Noom’s own website has no cancel button for you.
Not sure? Check which account the charge appears on. A charge from Apple or Google rather than from Noom tells you immediately.
Directly with the provider
- Open the Noom app and go to "Settings".
- Tap "Subscription" > "Cancel Subscription".
- Alternatively, email support@noom.com with your account email requesting cancellation.
- Contact Noom live chat at noom.com for the fastest resolution.
Through the Apple App Store
Apple subscription settingsOn iPhone or iPad: Settings → tap your name → Subscriptions. On a Mac: App Store → your name → Account Settings. The provider’s own website cannot cancel an Apple-billed subscription.
- iPhone Settings > Apple ID > Subscriptions > Noom.
- Tap "Cancel Subscription" — this is often the fastest method.
Through Google Play
Google Play subscriptionsIn the Play Store app: tap your profile icon → Payments & subscriptions → Subscriptions. Or play.google.com/store/account/subscriptions in a browser.
- Google Play > Subscriptions > Noom.
- Tap "Cancel subscription" and confirm.
The billing routes above are inferred from the platforms Noom is available on, not confirmed against the provider. If you find a route missing or wrong, tell us — that is the most useful correction you can send.
We do not hold Noom’s official cancellation URL on file. Reach it from inside your account rather than from a search result — cancellation pages attract imitations designed to capture logins.
These steps are compiled from Noom’s published documentation and have not been independently re-walked by us. Providers redesign account pages without notice, so treat the structure as a guide rather than a guarantee.
After you cancel
- Keep the confirmation email or take a screenshot. It is the only evidence you have.
- Most subscriptions run until the end of the period you have already paid for — cancelling is usually not the same as an immediate refund.
- Check your next statement. A cancellation that did not register looks identical to one that did until the charge arrives.
Do not use a bank block or a chargeback as a way to cancel. Blocking a payment does not end a contract: the subscription usually stays active, the amount owed can keep accruing, and the account can end up with a collections agency. If you are charged after a confirmed cancellation, contact the provider in writing first, then your national consumer authority.
Pro Tips Before You Cancel
- →Cancel via your phone's native app store (iOS/Android) — this is faster than contacting Noom support directly.
- →Noom's website cancellation flow can be convoluted. Persist through the retention offers.
- →If charged after cancellation, dispute with your bank referencing the cancellation confirmation.
Still Can't Cancel? Here's What to Do
Contact Noom Support
Search "Noom cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
A bank block or a chargeback is not a way to cancel. Blocking the payment does not end the contract — the subscription usually stays active and the amount owed can keep building, sometimes ending up with a collections agency. A chargeback is a dispute process for charges you never authorised.
If you have cancelled and are still being charged, the order is: contact the provider in writing and keep the confirmation; if that fails, raise it with the consumer authority for your country (linked from our country pages); and only where the charge is genuinely unauthorised, raise a dispute with your card issuer.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Noom → Cancel.
Frequently Asked Questions
Is it hard to cancel Noom?
Noom has a reputation for making cancellation difficult. The easiest route is cancelling via iPhone Settings > Subscriptions or Google Play > Subscriptions, bypassing Noom's website.
Can I get a refund from Noom?
Yes, within 14 days of initial purchase. For auto-renewed charges, contact support within 30 days and request a refund — results vary.